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This session shares findings from FNS’s Survey of SNAP E&T Case Management study, which included a national survey of SNAP agencies and four case studies to learn about case management implementation and best practices.
Learn about the process to develop and implement a dedicated SNAP E&T IT system to support program expansion and administration in Illinois and South Carolina.
This session will provide an overview of the E&T ME from scheduling letter to ME closure, how the state can work best with FNS to have a successful review, best practices in preparing for MEs, and what to expect following the review.
The session focuses on plain language and human-centered approaches to explain sometimes-complex requirements – and to achieve notices that are easy to read and that clients can use to take action.