Contact Us

Location

Headquartered near Washington, D.C., FNS's Postal Service mailing address is:

Food & Nutrition Service
Braddock Metro Center II
1320 Braddock Place
Alexandria, VA 22314

Phone: (703) 305-2062
See map: Google Maps

USDA Information Hotline: (202) 720-2791
SNAP Toll-free Information Number: 1-800-221-5689
You can also call your state for your case information.

Frequently Asked Questions

Have a question about our programs? Start here!

All frequently asked questions are stored in AskUSDA, USDA's online knowledgebase. You will have the ability to search keywords or phrases. By clicking on the advanced tab, you will have the ability to search by topics and subtopics. If you have specific USDA questions that you cannot find in AskUSDA, you will have an opportunity to submit a question. Please remember that an email address is required. You can also email us a question at AskUSDA@usda.gov.

Organizational Directory

To find contact information for FNS offices, and personnel, please use the following directory.

• FNS national office
• FNS regional offices
• Federal Phone Directory

National Hunger Hotline

• By Phone: Call the USDA National Hunger Hotline, which operates from 7:00 AM – 10:00 PM Eastern Time. If you need food assistance, call 1-866-3-HUNGRY or 1-877-8-HAMBRE to speak with a representative who will find food resources such as meal sites, food banks, and other social services available near your location.
• By Text: Text to the automated service at 914-342-7744. with a question that may contain a keyword such as “food”, “summer”, “meals”, etc. to receive an automated response to resources located near an address and/or zip code.

To File A Complaint

Report violations of laws and regulations relating to FNS programs to the USDA OIG office. Violations can include:

• Criminal activity, such as: bribery, smuggling, theft, fraud, endangerment of public health or safety
• Mismanagement/waste of funds
• Workplace violence
• Employee misconduct
• Conflict of Interest

Media Contacts

Reporters looking for information can contact the Communications Division via email or phone (703) 305-2281. 

All non-media inquiries should go to AskUSDA@usda.gov.