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Resource | Policy Memos Revised Non-Merit System Personnel Guidance for Call Centers

Consistent with USDA's efforts to increase state flexibility within the bounds of the law, FNS is expanding allowable activities for states seeking to use non-merit system personnel in call centers. With FNS approval, states may now use non-merit personnel to provide basic case-specific information that is readily available in the system to a SNAP applicant or participant, such as application or case status, benefit issuance date, and status of submitted verifications. 

12/19/2017
Resource | Policy Memos SNAP - Issues with Certification Materials Submission Instructions

This memo discusses SNAP applications and other documents being sent by clients to the USDA Office of Civil Rights instead of the appropriate state SNAP office. The memo outlines best practices states can use to make submission instructions clearer for clients.

10/11/2017
Resource | Technical Assistance Implementing Your Program

This module includes a series of resources for all stages of the implementation process, from planning to evaluation.

09/20/2017
Resource | Policy Memos Revised SY16-17 SFA-3 Administrative Review Form for FNS-640 Reporting

This memorandum provides the SY 2016-2017 SFA-3 with revised instructions that provide additional information and clarifications to the previously released form’s instructions. The revised instructions will assist with the completion of the FNS-640 report that is due on March 1, 2018.

09/12/2017
Resource | Policy Memos Q&As regarding Military Combat Pay

FNS is issuing this memorandum in fulfillment of the commitment made in the preamble of the SNAP: Eligibility, Certification, and Employment and Training Provisions of the Food, Conservation, and Energy Act of 2008 final rule to provide additional guidance for state agencies on how to carry out the exclusion of certain military combat-related pay from income for purposes of SNAP eligibility determinations.

08/28/2017
Resource | Webinars/Videos SNAP at Farmers Markets: Advertising and Marketing

This webinar will focus on strategies for ways to advertise and market farmers markets to SNAP clients.

07/31/2017
Resource | Training and Outreach SNAP State Outreach Plan Guidance

This document is for state agencies that administer SNAP to use in developing and submitting their SNAP outreach plan to FNS for approval.

07/06/2017
Resource | Policy Memos Eligibility Manual for School Meals

The manual provides comprehensive information on federal requirements, policies, and procedures, and is intended to help state agencies and local educational agencies accurately determine, certify, and verify children’s eligibility for free and reduced price school meals and free milk.

07/05/2017
Resource | Policy Distribution of TEFAP Foods to Children (Revised)

This TEFAP program guidance memorandum provides guidance on the distribution of USDA Foods under TEFAP to children through Kids Cafe, Backpack, or similar programs.

06/30/2017
Page updated: October 14, 2021