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Resource | FAQs/Q&As Supporting Kosher and Halal Communities Through TEFAP FAQs

Answers to some of the frequently asked questions about how TEFAP can support cultural and religious practices around food, particularly those serving kosher and halal observant communities.

06/15/2023
Resource | Instructions Refresher on FNS Instruction 709-5: Shipment and Receipt of USDA Foods

This webinar provides USDA Foods recipients, USDA FNS regional offices, and state agencies a refresher on the FNS Instruction 709-5: Shipment and Receipt of USDA Foods. The webinar highlights the five key areas involved with the shipment and receipt of USDA Foods: arranging shipment and delivery, guidance on inspecting the shipment, accepting and receipting the shipment, unloading the shipment, and disposition and replacement of USDA Foods. In addition, E-invoicing in WBSCM and filing complaints is covered.

09/06/2019
Resource | Webinars/Videos New Horizons in Reporting and Resolving USDA Food Issues in FDPIR

In this webinar focused on the Food Distribution Program on Indian Reservations (FDPIR), Tony Wilkins and Matthew Martin from the USDA Food and Nutrition Service, Food Distribution Division, discuss warehousing, explain the USDA Foods feedback process, and provide instructions on how to formally enter a complaint into the Web-Based Supply Chain Management System (WBSCM).

04/06/2017
Resource | Webinars/Videos Demystifying USDA Foods Complaints Part 2: The Saga Continues

In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.

01/26/2017
Resource | Policy Memos | FNS-GD-2011-0040 Questions and Answers on SNAP Online Applications

This memorandum provides questions and answers about state online application compliance with SNAP regulations. The attachment gives clarification about compliance issues emphasized in the Online Application Review Results and Action Items memorandum issued Dec. 17, 2010.

05/27/2011
Resource | Policy Memos | FNS-GD-2009-0081 SNAP - Excluding the Special $25 Weekly Unemployment Compensation Payment - Questions and Answers

This memorandum transmits the first set of Questions and Answers that the Program Development Division has received about excluding the special weekly $25 Unemployment Compensation payments.

12/01/2009
Resource | Policy Memos | FNS-GD-2009-0018 Clarifications of the American Recovery and Reinvestment Act of 2009 Certification Provisions - Questions and Answers

Attached are questions and answers in response to issues raised by the states, through various discussions, concerning SNAP provisions of the American Recovery and Reinvestment Act of 2009.

03/04/2009
Resource | Policy Memos | FNS-GD-2008-0058 Clarification of Farm Bill Certification Provisions of SNAP - Questions and Answers #3

Attached are additional questions and answers in response to issues raised by state agencies on SNAP certification and eligibility provisions of the Food, Conservation and Energy Act of 2008.

11/20/2008
Resource | Policy Memos | FNS-GD-2008-0048 Q&As on Certification Issues from the 2008 Farm Bill #2

Questions and answers on the certification issues in the 2008 Farm Bill. 

08/29/2008
Resource | Policy Memos | FNS-GD-2008-0040 Clarification of FCEA Certification Provisions Questions and Answers #1

Attached are questions and answers in response to issues raised by states during nationwide teleconferences on the Food Stamp Program provisions of the Food, Conservation, and Energy Act of 2008.

07/31/2008
Page updated: October 14, 2021