This memo seeks to clarify existing policy and flexibilities regarding the use of nonmerit personnel in the administration of the Supplemental Nutrition Assistance Program (SNAP).
This memo reiterates and clarifies existing online application policy for state agencies.
This memo provides State agencies with guidance on allowable use of advanced automation technologies.
This memorandum provides a reminder to state agencies that under the Food and Nutrition Act of 2008, all eligible households must have the opportunity to participate in SNAP within 30 days of application or seven days if they are entitled to expedited service.
This landmark rule establishes requirements for state agencies to use the NAC, an innovative technology-based solution designed to identify and prevent duplicate participation. As a result, this rule takes significant steps to both enhance program integrity by reducing the risk of improper payments and improve customer service by requiring state agencies to take timely action to resolve NAC matches.
USDA FNS, Tribes, and SNAP state agencies share goals to improve nutrition and health for American Indians/Alaskan Natives (AI/AN) through nutrition assistance and nutrition education.
Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers
On Oct. 6, 2017, we issued a memo regarding SNAP applicants and households who are sending certification materials to the USDA instead of the appropriate SNAP state agency for processing.
The purpose of this memorandum is to advise you of Food and Nutrition Service’s decision to offer state agencies the opportunity to participate in a demonstration project to exclude earned income from temporary employment in the 2020 Census.
This memorandum outlines the approach FNS will begin to take to work with state agencies as they request approval for new demonstration projects or renewal of existing projects, to ensure all active demonstration projects are testing innovative approaches with appropriate evaluations.