This document supplements the "Keys to Payment Accuracy" and "Keys to Application Processing Timeliness" guides by highlighting strategies and considerations for state agencies to ensure they meet program requirements for both priorities.
This memo transmits technical updates to the FNS Handbook 310 issued through QC Policy Memo 24-03.
To address deficiencies in Supplemental Nutrition Assistance Program administration, FNS regulations require state agencies to implement corrective action plans. This document covers corrective action planning procedures, requirements, and deadlines for state agency performance as indicated by quality control data.
States are responsible for meeting federal SNAP requirements for timely processing of applications. This resource summarizes the valuable information contributed by participating states.
States are responsible for maintaining the integrity of SNAP by issuing accurate benefits to eligible households. This resource summarizes the valuable information contributed by participating states.
Case and procedural error rates assesses the accuracy of state agency actions in cases in which applicants were denied, terminated, or suspended and did not receive benefits.
FNS monitors SNAP-authorized retailers and transaction data and investigates potential concerns as illustrated in this SNAP infographic highlighting retailer compliance.
FNS regulations require state agencies to implement CAPs when a payment error rate is six percent or greater, a case and procedural error rate is above the national average, and five percent or more of the state’s QC caseload is coded as incomplete. This document outlines regulatory procedures for these CAPs to ensure consistency and emphasis on improving state payment accuracy.
All those involved in nutrition assistance programs - at the federal, state and local level - are responsible for good stewardship of tax dollars.
This page contains a factsheet for CSFP program staff and a flyer for CSFP program customers on how to properly handle, store, and distribute USDA Foods cheese in the CSFP program.