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SNAP State Requirements for Corrective Action Plans Related to Official QC Error Rates

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PDF Icon State Requirements (355.15 KB)
DATE:June 2, 2023
SUBJECT:Supplemental Nutrition Assistance Program State Requirements for Corrective Action Plans (CAPs) Related to Official QC Error Rates
TO:State SNAP Directors
All Regions

Food and Nutrition Service (FNS) regulations at 7 CFR 275.16 require state agencies to implement CAPs when a payment error rate is six percent or greater, a case and procedural error rate (CAPER) is above the national average, and five percent or more of the state’s QC caseload is coded as incomplete.

This document outlines regulatory procedures for these CAPs to ensure consistency and emphasis on improving state payment accuracy. This guidance does not impact CAPs related to management evaluation (ME) findings or application processing timeliness (APT) rates.

Please contact your regional office for assistance regarding the contents of this memo.

Sincerely,

Rachel Frisk
Director
Program Administration and Nutrition Division

Attachment

Page updated: June 18, 2024