Skip to feedback Skip to main content
Resource | Technical Assistance SNAP - Supplement to the Keys to Payment Accuracy and Application Processing Timeliness

This document supplements the "Keys to Payment Accuracy" and "Keys to Application Processing Timeliness" guides by highlighting strategies and considerations for state agencies to ensure they meet program requirements for both priorities.

03/28/2025
Resource | Technical Assistance SNAP Fraud Notification Letter to Retailers

This SNAP retailer reminder emphasizes Secretary Rollins and FNS are committed to fighting fraud, waste, and abuse in all USDA programs. We are equally committed to taking swift action aimed at eliminating fraud occurring in the SNAP retailer community and rooting out bad actors who take advantage of the taxpayer’s generosity.

03/19/2025
Resource | Policy Letter to Governors - SNAP EBT Chip Cards

Agriculture Secretary Tom Vilsack issued a letter today encouraging all governors to invest in SNAP EBT cards with chip technology for their states.

11/15/2024
Resource | Policy Updates to the SNAP QC Review Handbook (FNS Handbook 310)

This memo transmits technical updates to the FNS Handbook 310 issued through QC Policy Memo 24-03.

10/28/2024
Resource | Guidance Documents SNAP Corrective Action Plan State Requirements

To address deficiencies in Supplemental Nutrition Assistance Program administration, FNS regulations require state agencies to implement corrective action plans. This document covers corrective action planning procedures, requirements, and deadlines for state agency performance as indicated by quality control data.

07/11/2024
Resource | Training and Outreach SNAP Application Processing Timeliness: Effective Practices, Promising Initiatives, and Helpful Resources

States are responsible for meeting federal SNAP requirements for timely processing of applications. This resource summarizes the valuable information contributed by participating states.

01/16/2024
Resource | Training and Outreach SNAP Payment Accuracy: Effective Practices, Promising Initiatives, and Helpful Resources

States are responsible for maintaining the integrity of SNAP by issuing accurate benefits to eligible households. This resource summarizes the valuable information contributed by participating states.

01/11/2024
Resource | Research and Data SNAP Case and Procedural Error Rates

Case and procedural error rates assesses the accuracy of state agency actions in cases in which applicants were denied, terminated, or suspended and did not receive benefits. 

10/31/2023
Basic page Scam Alerts

The following are informative reports concerning scams.

07/17/2023
Resource | Policy SNAP State Requirements for CAPs Related to Official QC Error Rates

FNS regulations require state agencies to implement CAPs when a payment error rate is six percent or greater, a case and procedural error rate is above the national average, and five percent or more of the state’s QC caseload is coded as incomplete. This document outlines regulatory procedures for these CAPs to ensure consistency and emphasis on improving state payment accuracy.

06/02/2023
Page updated: October 14, 2021