You are encouraged to submit for evaluation unique ideas or concepts, or innovative methods or approaches originated, conceived, or developed on your own and which have application to the work of the USDA.
WIC staff should reflect the diversity and rich cultural experiences of WIC families. FNS has invested $31.5 million into a 5-year Inter-Agency Agreement with USDA’s National Institute of Food and Agriculture to support the WIC workforce.
Enrolling in and sticking with WIC helps families get the nutrition and healthcare they need to build a healthier future. FNS is working with state and federal partners to make the WIC journey, from start to finish, a smoother, more fulfilling experience for all participants by modernizing technology and service delivery.
If your organization wants to conduct business with FNS, there are a few steps to complete before you can compete for FNS contracts.
The USDA Agricultural Marketing Service (AMS) will discontinue the requirement for vendors to use high security seals to secure USDA Foods deliveries as of July 1, 2023.
This page provides resources for food safety recalls and complaints about USDA Foods as well as product recall information for state distributing agencies participating in USDA’s food distribution programs.
FNS monitors complaints about USDA Foods and coordinates the resolution of potential health hazards with the FNS Office of Food Safety for states, Indian Tribal Organizations (ITOs), and recipient agencies participating in any of the food distribution programs.
Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers
This webinar is Part 3 of our webinar series “Demystifying USDA Food Complaints.” It focuses on results and resolution in the USDA Foods complaint process for USDA Foods in schools. The USDA Foods Complaint Team, as represented by Tony Wilkins, presents different scenarios as USDA Foods are transported from the vendor to their final destination, school kitchens. The intended audience is individuals involved with the National School Lunch Program: SFAs and all distributing agencies and recipient agencies, including SDAs as well as schools and warehouses.
In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.