Cherokee Nation
Good News! SUN Bucks is Available in Your Location
Find stores near you that accept SUN Bucks, or learn how to qualify and apply.
Find stores near you that accept SUN Bucks, or learn how to qualify and apply.
Find stores near you that accept SUN Bucks, or learn how to qualify and apply.
Find stores near you that accept SUN Bucks, or learn how to qualify and apply.
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FNS monitors complaints about USDA Foods and coordinates the resolution of health hazards with the FNS Office of Food Safety for states, Indian Tribal Organizations (ITOs), and recipient agencies participating in any of the food distribution programs.
To assist your state distributing agency (SDA) in processing the complaint more quickly, provide the following information to the SDA:
If you are requesting a replacement, you should retain the unopened product until further notice from the USDA Foods Complaint Specialist at FNS, so that the vendor can exercise his right to examine or retrieve the product.
The SDA will act on and file complaints in the Web-Based Supply Chain Management (WBSCM) System from eligible program recipients and recipient agencies participating in the following USDA Foods distribution programs:
To file a complaint, the SDA/ITO must enter the information in the Web-Based Supply Chain Management (WBSCM) application. To log into WBSCM, go to https://portal.wbscm.usda.gov, log in and follow instructions for complaint submission. If you have forgotten your password for eAuth, go to the eAuthentication website at https://www.eauth.usda.gov and select the link for a forgotten password.
NOTE to Multi-Food Users: If you usually manage complaints for your organization and are not registered in WBSCM, contact the WBSCM Organization Administrator (Org Admin) for your organization and request that you be added as an user to complete this function in WBSCM. The Org Admin is usually the person that orders USDA Foods for your organization.
Email us at USDAFoodsComplaints@usda.gov or call us at 1-800-446-6991, Monday - Friday 6:00AM - 5:00PM Eastern Time.