Resource | Policy Memos | FNS-GD-2020-0007
Revised Guidance for Use of Vendor/Private Staff in Call Centers: 2020 Update
Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers
02/06/2020
Resource | Policy Memos | FNS-GD-2008-0066
Clarification on Use of WIC Acronym and Logo
This policy memorandum supplements an FNS instruction on the use of WIC acronym and logo.
WIC Policy Memorandum #2009-1
12/31/2008
Resource | Policy Memos | FNS-GD-2006-0020
Monthly Performance Report Correction
This memorandum is to clarify the appropriate actions a processor must take when errors are discovered on monthly performance reports.
FD-054
03/28/2006