FNS hosted a webinar to provide state agencies and food banks with information about how TEFAP can support cultural and religious practices around food, particularly those serving kosher and halal observant communities. The webinar featured panelists from state agencies and food banks who have successfully implemented processes to serve these specific communities.
FNS hosted a second webinar to provide program stakeholders with additional information on supporting kosher observant communities through TEFAP.
In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.