FNS Documents & Resources

This memorandum provides best practices for state agencies for using appropriate documentation for claim validation for self-preparation sites and ensuring claims are properly payable in the Summer Food Service Program.

On Oct. 13, 2022 FNS held an initial webinar outlining the initial implementation plans for State SNAP agencies to onboard to the National Accuracy Clearinghouse (NAC) system. 

On Oct. 6, 2022, FNS held an initial webinar outlining the requirements of the newly published National Accuracy Clearinghouse (NAC) regulations contained in the Interim Final Rule: SNAP: Requirement for Interstate Data Matching to Prevent Duplicate Issuances.

This webinar provides an overview of USDA child nutrition programs’ final rule, Streamlining Program Requirements and Improving Integrity in the Summer Food Service Program.

The Keys to Payment Accuracy highlight best practices and provide strategies and opportunities enabling states to improve and maintain the accuracy of SNAP payments.  The 10 strategic tools included in the Keys are based on the experiences, needs, and challenges of state agencies in an effort to encourage a comprehensive approach to improving SNAP payment accuracy. 

This webinar is Part 3 of our webinar series “Demystifying USDA Food Complaints.” It focuses on results and resolution in the USDA Foods complaint process for USDA Foods in schools. The USDA Foods Complaint Team, as represented by Tony Wilkins, presents different scenarios as USDA Foods are transported from the vendor to their final destination, school kitchens. The intended audience is individuals involved with the National School Lunch Program: SFAs and all distributing agencies and recipient agencies, including SDAs as well as schools and warehouses.

This webinar details guidance and best practices for incorporating integrity-oriented design features into web-based school meal applications. 

In this webinar focused on the Food Distribution Program on Indian Reservations (FDPIR), Tony Wilkins and Matthew Martin from the USDA Food and Nutrition Service, Food Distribution Division, discuss warehousing, explain the USDA Foods feedback process, and provide instructions on how to formally enter a complaint into the Web-Based Supply Chain Management System (WBSCM).

In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.

Andre Orange and Tony Wilkins of the FNS Food Distribution Division share real-life examples of USDA Foods complaints as they provide helpful tips on how to handle and prevent these scenarios.