Resource | Policy Memos | FNS-GD-2020-0007
Revised Guidance for Use of Vendor/Private Staff in Call Centers: 2020 Update
Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers
02/06/2020
Resource | Policy Memos | FNS-GD-2019-0079
Clarifying Requirements for Compliance with Prisoner Verification System and Deceased Matching System Regulations
The purpose of this memo is to reiterate the importance of state compliance with the Supplemental Nutrition Assistance Program regulations, Prisoner Verification System and Deceased Matching System.
09/24/2019
Resource | Guidance Documents
Breastfeeding Policy and Guidance
Breastfeeding Policy and Guidance
07/01/2016