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Resource | Policy Memos | FNS-GD-2020-0007 Revised Guidance for Use of Vendor/Private Staff in Call Centers: 2020 Update

Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers

02/06/2020
Resource | Policy Memos | FNS-GD-2019-0029 Management of Donated Food Inventories at Processors

This memorandum addresses inventory limitations and requirements that USDA Foods processors must follow when manufacturing processed end products for use in child nutrition programs.

FD-064
04/02/2019
Resource | Policy Memos | FNS-GD-2019-0023 Issues with Application Materials Submission Instructions

On Oct. 6, 2017, we issued a memo regarding SNAP applicants and households who are sending certification materials to the USDA instead of the appropriate SNAP state agency for processing.

03/13/2019
Resource | Policy Memos | FNS-GD-2019-0013 USDA Foods Processing Program: Cancellation of Policy Memoranda

In order to update and streamline policy guidance for the USDA Foods Processing Program, FNS is cancelling policy memoranda FD-009, FD-025, FD-130, FD-102, FD-030, FD-038, FD-048, FD-103, and FD-108. The guidance provided by these memoranda is outdated and has been superseded by the Final Rule: Revisions and Clarifications in Requirements for the Processing of Donated Foods, which was published on May 1, 2018.

FD-145
02/27/2019
Resource | Policy Memos | FNS-GD-2019-0004 Flexibility for the Administrative Review Cycle Requirement

In school year 2013-14, FNS introduced the unified administrative review and a 3-year review cycle. Since then, FNS has received feedback about the difficulties of the shorter review cycle, both for the state agencies conducting the reviews, and for school food authorities preparing for and responding to reviews.

SP12-2019
02/22/2019
Resource | Policy Memos | FNS-GD-2018-0003 Market Basket Analysis when Procuring Program Goods and Modifying Contracted-For Product Lists

This memorandum provides guidance to state distributing agencies and recipient agencies on the use of market basket analysis in procuring processed end products for USDA Foods in Schools and commercial goods for the National School Lunch Program, School Breakfast Program, Summer Food Service Program, and Child and Adult Care Food Program. 

FD-144, SP04 SFSP01 CACFP04-2018
01/18/2018
Resource | Policy Memos | FNS-GD-2017-0065 Revised Non-Merit System Personnel Guidance for Call Centers

Consistent with USDA's efforts to increase state flexibility within the bounds of the law, FNS is expanding allowable activities for states seeking to use non-merit system personnel in call centers. With FNS approval, states may now use non-merit personnel to provide basic case-specific information that is readily available in the system to a SNAP applicant or participant, such as application or case status, benefit issuance date, and status of submitted verifications. 

12/19/2017
Resource | Policy Memos | FNS-GD-2017-0060 SNAP - Issues with Certification Materials Submission Instructions

This memo discusses SNAP applications and other documents being sent by clients to the USDA Office of Civil Rights instead of the appropriate state SNAP office. The memo outlines best practices states can use to make submission instructions clearer for clients.

10/11/2017
Resource | Policy Memos | FNS-GD-2016-0091 Signature Block Removal from Summary End Product Data Schedules

The purpose of this policy memorandum is to clarify state distributing agency (SDA) requirements related to approval of end product data schedules (EPDS) and summary end product data schedules (SEPDS) and provide an explanation for the removal of signature blocks from the SEPDS A and B templates.

FD-140
12/02/2016
Resource | Policy Memos | FNS-GD-2016-0090 Value of USDA Donated Foods for Audits: Revised

The purpose of this policy memorandum is to clarify the options available to state distributing agencies or recipient agencies in assigning value to USDA donated foods for audit purposes.

FD-104
12/02/2016
Page updated: October 14, 2021