FNS Documents & Resources

This guidance memo addresses sponsors’ monitoring requirements of its sites and food service operations in the SFSP. This guidance applies to sponsors’ management responsibilities of conducting initial site visits and full reviews of food service, including visits of non-congregate rural meal sites.

The USDA Agricultural Marketing Service (AMS) will discontinue the requirement for vendors to use high security seals to secure USDA Foods deliveries as of July 1, 2023. 

Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers

This document provides authorized state agencies with a basic checklist for conducting investigations into complaints of prohibited discrimination involving WIC, WIC FMNP, and the SFMNP.

On Oct. 6, 2017, we issued a memo regarding SNAP applicants and households who are sending certification materials to the USDA instead of the appropriate SNAP state agency for processing.

In school year 2013-14, FNS introduced the unified administrative review and a 3-year review cycle. Since then, FNS has received feedback about the difficulties of the shorter review cycle, both for the state agencies conducting the reviews, and for school food authorities preparing for and responding to reviews.

Consistent with USDA's efforts to increase state flexibility within the bounds of the law, FNS is expanding allowable activities for states seeking to use non-merit system personnel in call centers. With FNS approval, states may now use non-merit personnel to provide basic case-specific information that is readily available in the system to a SNAP applicant or participant, such as application or case status, benefit issuance date, and status of submitted verifications. 

This memo discusses SNAP applications and other documents being sent by clients to the USDA Office of Civil Rights instead of the appropriate state SNAP office. The memo outlines best practices states can use to make submission instructions clearer for clients.

The memorandum that follows is intended to clarify the three ways in which FNS measures timeliness of initial SNAP application processing.  This memorandum does not represent new policy, but seeks to clarify the three existing data collection and monitoring procedures.

The memorandum outlines the conditions under which eligible recipient agencies can provide meals to volunteers staffing distribution sites and charge as a TEFAP administrative expense.