FNS is targeting the areas of program operation listed, for state SNAP Agency Management Evaluations for the upcoming fiscal year. State SNAP agencies are required to conduct MEs for the target areas in the upcoming fiscal year.
Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers
This instruction establishes the general standards and procedures that the state distributing agency, Indian Tribal Organization, or other consignee must follow in receiving shipments of USDA Foods, and conveys established responsibilities for other entities such as USDA Foods vendors and carriers.
SFSP is administered at the federal level by FNS. FNS decides overall program policy and publishes regulations and payment rates.