The guide allows you to evaluate NOAAs to see how well they work for clients; and improve them using proven plain language and information design techniques. In addition, the guide contains models for general notices—providing you with some basic language and formatting examples that can be adapted to notices.
The purpose of this memorandum is to provide regional offices and state agencies with information that can help them examine and revise client notices of denial and termination to improve SNAP customer service and program access.
Attached are revised Questions and Answers related to the final rule entitled, Certification of Compliance with Meal Requirements for the National School Lunch Program under the Healthy, Hunger-Free Kids Act of 2010.