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Resource | Research, Analysis & Background | Report to Congress Multi-Agency Task Force to Provide Coordination and Direction for USDA Foods Programs, July 2018 – December 2020

The Agricultural Act of 2014 required the establishment of a Multi-Agency Task Force to provide coordination and direction for USDA Foods administered by FNS. FNS submits this report to the Senate Committee on Agriculture, Nutrition, and Forestry and the House of Representatives Committee on Agriculture.

04/28/2023
Resource | Research, Analysis & Background | Report to Congress Multi-Agency Task Force to Provide Coordination and Direction for USDA Foods Programs, January 2021 - July 2022

The Agricultural Act of 2014 required the establishment of a Multi-Agency Task Force to provide coordination and direction for USDA Foods administered by FNS. FNS submits this report covering the period of January 2021 through July 2022 to the Senate Committee on Agriculture, Nutrition, and Forestry and the House of Representatives Committee on Agriculture.

04/28/2023
Resource | Research | Assessing/Improving Operations Study of the Administrative Review and Training Grants in the USDA National School Lunch and School Breakfast Program

This report examines in-depth the accomplishments, challenges, and lessons learned from 20 states that received and completed Administrative Review and Training (ART) Grants by the end of FY 2017. ART Grants provide funding for diverse activities aimed at reducing administrative error, including training for administrative personnel and improving state-level technologies in the National School Lunch and School Breakfast Program.

08/25/2020
Resource | Research | Assessing/Improving Operations Assessment of the Administrative Review Process in School Meal Programs

The Administrative Review is the process state agencies use to assess compliance with federal requirements of SFAs participating in the National School Lunch Program and the School Breakfast Program. This study assesses the AR process by examining the results from a purposive sample of ARs. The study also describes in-depth how nine selected state agencies conduct their ARs, and ways the process could be further improved.

08/25/2020
Resource | Webinars/Videos Demystifying the USDA Foods Complaints Process Part 3: Results and Resolution

This webinar is Part 3 of our webinar series “Demystifying USDA Food Complaints.” It focuses on results and resolution in the USDA Foods complaint process for USDA Foods in schools. The USDA Foods Complaint Team, as represented by Tony Wilkins, presents different scenarios as USDA Foods are transported from the vendor to their final destination, school kitchens. The intended audience is individuals involved with the National School Lunch Program: SFAs and all distributing agencies and recipient agencies, including SDAs as well as schools and warehouses.

09/28/2017
Resource | Webinars/Videos New Horizons in Reporting and Resolving USDA Food Issues in FDPIR

In this webinar focused on the Food Distribution Program on Indian Reservations (FDPIR), Tony Wilkins and Matthew Martin from the USDA Food and Nutrition Service, Food Distribution Division, discuss warehousing, explain the USDA Foods feedback process, and provide instructions on how to formally enter a complaint into the Web-Based Supply Chain Management System (WBSCM).

04/06/2017
Resource | Webinars/Videos Demystifying USDA Foods Complaints Part 2: The Saga Continues

In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.

01/26/2017
Resource | Webinars/Videos Applying the USDA Foods Complaint Process

Andre Orange and Tony Wilkins of the FNS Food Distribution Division share real-life examples of USDA Foods complaints as they provide helpful tips on how to handle and prevent these scenarios.

01/07/2016
Resource | Webinars/Videos Demystifying the USDA Foods Complaint Process Part One

This is Part One of a three-part webinar series that explains the USDA Foods Complaint Process. In this Dec. 11, 2015, webinar, Andre Orange and Tony Wilkins of the Food Distribution Division provide an overview of the USDA Foods complaint process.

12/11/2015
Page updated: October 14, 2021