The Office of lnspector General's 2016 Audit Report, Food and Nutrition Service Controls over SNAP Benefits for Able Bodied Adults without Dependents, recommended that FNS perform analysis to identify problematic areas for states in terms of ABAWD policy and then provide states with additional best practices to address those areas.
Consistent with USDA's efforts to increase state flexibility within the bounds of the law, FNS is expanding allowable activities for states seeking to use non-merit system personnel in call centers. With FNS approval, states may now use non-merit personnel to provide basic case-specific information that is readily available in the system to a SNAP applicant or participant, such as application or case status, benefit issuance date, and status of submitted verifications.
This memo discusses SNAP applications and other documents being sent by clients to the USDA Office of Civil Rights instead of the appropriate state SNAP office. The memo outlines best practices states can use to make submission instructions clearer for clients.
FNS has received many questions on the interim final rule implementing the Supplemental Nutrition Assistance Program (SNAP) Employment and Training Program Monitoring, Oversight and Reporting Measures, published in the Federal Register on March 24, 2016. FNS released one Q&A in response to those questions on July 26, 2016. Since that time, FNS has received additional questions and is issuing this second Q&A to address them.
The attached questions and answers address the SNAP: Eligibility, Certification, and Employment and Training Provisions of the Food, Conservation and Energy Act of 2008 final rule.
This memorandum contains questions and answers regarding the implementation of the SNAP: Eligibility, Certification, and Employment and Training Provisions of the Food, Conservation and Energy Act of 2008 final rule. Information includes the removal of the dependent care cap, copies of client applications in electronic format, the impact of the rule on administrative waivers, and telephonic signature systems.
This memorandum identifies and clarifies several statutory and regulatory requirements that state agencies operating mandatory E&T programs must implement to ensure adequate protections for SNAP applicants and recipients as well as proper administration of the program.
The interim final rule, Supplemental Nutrition Assistance Program (SNAP) Employment and Training (E&T) Program Monitoring, Oversight and Reporting Measures, was published in the Federal Register on March 24, 2016. States are required to include reporting measures in their E&T State Plans for Federal fiscal year (FY) 2017.
This memorandum provides guidance to state agencies on the SNAP Employment and Training requirements when opting to submit E&T plan components as part of the Workforce Innovation and Opportunity Act combined state plan.
The purpose of this memorandum is to provide regional offices and state agencies with information that can help them examine and revise client notices of denial and termination to improve SNAP customer service and program access.