Consistent with USDA's efforts to increase state flexibility within the bounds of the law, FNS is expanding allowable activities for states seeking to use non-merit system personnel in call centers. With FNS approval, states may now use non-merit personnel to provide basic case-specific information that is readily available in the system to a SNAP applicant or participant, such as application or case status, benefit issuance date, and status of submitted verifications.
This memo discusses SNAP applications and other documents being sent by clients to the USDA Office of Civil Rights instead of the appropriate state SNAP office. The memo outlines best practices states can use to make submission instructions clearer for clients.
The purpose of this memorandum is to provide regional offices and state agencies with information that can help them examine and revise client notices of denial and termination to improve SNAP customer service and program access.
Food and Nutrition Service has received multiple inquiries as to whether certain Haitian nationals granted Temporary Protected Status are eligible for SNAP benefits.
The purpose of this memo is to clarify SNAP eligibility for certain Haitian orphans.
This memorandum is an updating of our policies when a state agency electronically records information from on-line electronic applications and interactive applications.
The purpose of this memorandum is to clarify a situation that has arisen in which a state agency is using federal funds to provide Food Stamp Employment and Training (E&T) program services to individuals receiving cash assistance funded by expenditures of state funds that count toward meeting the state’s Temporary Assistance for Needy Families (TANF) maintenance–of–effort (MOE) requirements.
The Trafficking Victims Protection Act of 2000 makes victims of a severe form of trafficking in persons eligible for federally funded or administered benefits and services to the same extent as refugees.
A letter about the summary of state options to urge full consideration of food stamp policy options, which can improve customer service and streamline program administration.
The Agriculture, Rural Development, Food and Drug Administration, and Related Agencies Appropriations Act 2001 increases the maximum excess shelter expense deduction and allows sates to substitute their TANF vehicle rules for the food stamp vehicle rules where doing so would result in a lower attribution of resources to food stamp households.