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Resource | Policy FY 19 SNAP QC Tolerance Level

SNAP’s QC system uses a tolerance level to set the threshold for determining which errors are included in the national payment error rate calculation. For FY 2019, the tolerance threshold will remain at $37.

SNAP QC PM 18-04
08/20/2018
Resource | Policy Memos | FNS-GD-2018-0005 SNAP Quality Control Review Handbook - Clarification of Procedures Regarding the Transmission/Release of Case Finding

This memorandum provides clarification of changes made to Section 1240 - Transmission/Release of Active Case Findings to FNS, Data Checking, and Changing Case Findings and Section 13 70 - Transmission of Negative Case Findings to FNS, Data Checking and Changing Case Findings in the October 2017 edition of the FNS Quality Control Review Handbook 310.

QC Policy Memo 18-02
01/31/2018
Resource | Policy FY 18 SNAP QC Tolerance Level

SNAP’s QC system uses a tolerance level to set the threshold for determining which errors are included in the national payment error rate calculation. For FY 2018, the tolerance threshold will be $37.

SNAP QC PM 17-04
08/28/2017
Resource | Policy Memos SNAP FY 2016 Payment Error Rate

The purpose of this memo is to inform you that USDA will not release a SNAP national payment error rate for FY 2016.

06/30/2017
Resource | Policy Memos | FNS-GD-2017-0032 Clarification on the three ways initial SNAP application processing timeliness is measured

The memorandum that follows is intended to clarify the three ways in which FNS measures timeliness of initial SNAP application processing.  This memorandum does not represent new policy, but seeks to clarify the three existing data collection and monitoring procedures.

06/02/2017
Resource | Policy Memos | FNS-GD-2016-0103 Quality Control Procedural Clarifications and Federal Access to State Systems

In order to ensure efficient and effective program delivery, this memorandum clarifies existing statutory, regulatory and policy guidance regarding the documentation required for a QC case file, second party reviews, state quality control requests for policy interpretations, and requirements for federal access to state systems.

SNAP 17-01
12/30/2016
Resource | Policy FY 17 SNAP QC Tolerance Level

SNAP’s QC system uses a tolerance level to set the threshold for determining which errors are included in the national payment error rate calculation. For FY 2017, the tolerance threshold will remain at $38.

SNAP QC PM 16-04
09/23/2016
Resource | Policy Memos | FNS-GD-2016-0043 New Threshold for State Submittal of CAPER Corrective Action Center Drive Plans

The SNAP quality control system measures the accuracy of State eligibility and benefit determinations. In fiscal year (FY) 2012, QC's measurement of errors in cases that were denied, terminated and suspended was renamed from the negative error rate to the case and procedural error rate. The name change was accompanied by a new review process that takes into account customer service aspects of negative actions, such as timeliness and correctness of the notice, in addition to the accuracy of the determination.

07/12/2016
Resource | Policy Memos | FNS-GD-2016-0004 Integrity of the SNAP Quality Control System

This memorandum is intended to clarify existing regulatory and policy guidance to ensure awareness of our shared responsibility to preserve the integrity of SNAP's quality control system, based on findings from recent FNS reviews of state quality control operations.

SNAP QC Policy Memo: 2016-02
01/20/2016
Resource | Policy Memos | FNS-GD-2016-0003 Preventing Bias, Misusing Error Review Committees and Third Party Consultants, Federal Access to State Systems, and State Responsibility to Address Over and Under Issuances

This memorandum is intended to clarify existing regulatory and policy guidance to ensure awareness of our shared responsibility to preserve the integrity of SNAP's quality control system, based on findings from recent FNS reviews of state quality control operations.

SNAP QC Policy Memo 2016-02
01/20/2016
Page updated: October 14, 2021