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Resource | Policy Memos | FNS-GD-2016-0094 Offer Versus Serve and Family Style Meals in the Child and Adult Care Food Program

This memorandum outlines the use of offer versus serve in the adult day care and at-risk afterschool settings in the Child and Adult Care Food Program and the use of family style meals in the CACFP.

CACFP05-2017
12/09/2016
Resource | Policy FY 17 SNAP QC Tolerance Level

SNAP’s QC system uses a tolerance level to set the threshold for determining which errors are included in the national payment error rate calculation. For FY 2017, the tolerance threshold will remain at $38.

SNAP QC PM 16-04
09/23/2016
Resource | Policy Memos | FNS-GD-2016-0043 New Threshold for State Submittal of CAPER Corrective Action Center Drive Plans

The SNAP quality control system measures the accuracy of State eligibility and benefit determinations. In fiscal year (FY) 2012, QC's measurement of errors in cases that were denied, terminated and suspended was renamed from the negative error rate to the case and procedural error rate. The name change was accompanied by a new review process that takes into account customer service aspects of negative actions, such as timeliness and correctness of the notice, in addition to the accuracy of the determination.

07/12/2016
Resource | Policy Memos | FNS-GD-2016-0004 Integrity of the SNAP Quality Control System

This memorandum is intended to clarify existing regulatory and policy guidance to ensure awareness of our shared responsibility to preserve the integrity of SNAP's quality control system, based on findings from recent FNS reviews of state quality control operations.

SNAP QC Policy Memo: 2016-02
01/20/2016
Resource | Policy Memos | FNS-GD-2016-0003 Preventing Bias, Misusing Error Review Committees and Third Party Consultants, Federal Access to State Systems, and State Responsibility to Address Over and Under Issuances

This memorandum is intended to clarify existing regulatory and policy guidance to ensure awareness of our shared responsibility to preserve the integrity of SNAP's quality control system, based on findings from recent FNS reviews of state quality control operations.

SNAP QC Policy Memo 2016-02
01/20/2016
Resource | Policy FY 16 SNAP QC Tolerance Level

SNAP’s QC system uses a tolerance level to set the threshold for determining which errors are included in the national payment error rate calculation. The tolerance threshold will remain at $38 for FY 2016.

SNAP QC PM 16-01
10/29/2015
Resource | Policy Memos | FNS-GD-2015-0033 Updated Offer vs Serve Guidance for the NSLP and SBP Beginning SY2015-16

Offer versus Serve is a provision in the NSLP and School Breakfast Program that allows students to decline some of the food offered. The goals of OVS are to reduce food waste in the school meals programs while permitting students to decline foods they do not intend to eat. 

SP41-2015
07/21/2015
Resource | Policy Memos | FNS-GD-2014-0066 Performance Bonus (Section 4021) Questions and Answers - Agricultural Act of 2014

Attached are questions and answers pertaining to Section 4021 of the Agricultural Act of 2014 on the use of performance bonus money for Farmers' Markets bonus bucks and the use of bonus money for contractor fees.

09/18/2014
Resource | Policy Memos | FNS-GD-2014-0061 Quality Control Tolerance Level - FY 2015

The Agricultural Act of 2014 set the Quality Control tolerance level for excluding small errors at up to $37 for FY 2014. In addition, the Act requires FNS to adjust the tolerance level for future years by the percentage by which the Thrifty Food Plan is adjusted under the Food and Nutrition Act of 2008.

09/11/2014
Resource | Policy Memos | FNS-GD-2014-0050 Quality Control Errors and the Establishment of Claims - Clarification

This memorandum addresses recent questions about our April 15, 2014, memorandum relating to quality control errors and the establishment of claims against SNAP households.

06/10/2014
Page updated: October 14, 2021