Resource | Policy Memos | FNS-GD-2020-0077
Publication of the 2020-21 WIC Income Eligibility Guidelines
This policy memorandum transmits the 2020-21 Income Eligibility Guidelines for WIC that were published in the Federal Register on May 26, 2020
WIC Policy Memo #2020-4
05/26/2020
Resource | Policy Memos | FNS-GD-2020-0007
Revised Guidance for Use of Vendor/Private Staff in Call Centers: 2020 Update
Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers
02/06/2020