This memo discusses SNAP applications and other documents being sent by clients to the USDA Office of Civil Rights instead of the appropriate state SNAP office. The memo outlines best practices states can use to make submission instructions clearer for clients.
FNS is issuing this policy memo in response to inquiries about how state agencies are required to inform households about required and missing verification and how this interacts with other Supplemental Nutrition Assistance Program (SNAP) requirements, including whether a state may close a case on the 30th day following application.
This is the 2017 Edition of Overcoming the Unpaid Meal Challenge: Proven Strategies from Our Nation’s Schools. This best practice guide is designed to support state agencies and local program operators in their efforts to find workable solutions to the challenge of unpaid meal charges.
This Food and Nutrition Service policy memo clarifies the process for calculating restored benefits in SNAP cases in which the application or recertification process of an eligible household has been delayed for more than one year due to state agency fault.
This question and answer memorandum is designed to provide an overview of policies related to unpaid meal charges and to address common questions FNS has received from state agencies, school food authorities, and local program operators.