SNAP’s QC system uses a tolerance level to set the threshold for determining which errors are included in the national payment error rate calculation. The tolerance threshold will remain at $38 for FY 2016.
FNS staff is working on making improvements to the QC process. One of the major components of the improvements that we are working towards is the development of a paperless work environment for both state and federal QC staff.
It has come to our attention that there is confusion over the Quality Control application of the certification policy that allows state agencies to disallow deductions when the households fails to provide requested verification or fails to report an expense after being advised that failure to do so would result in the loss of a deduction.