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Resource | Forms FNS-380-1: Quality Control Review Schedule - FY 2024 Reviews

This information, effective as of FY 2024 case reviews, is being collected to assist the Food and Nutrition Service with SNAP's Quality Control Reviews. This is a mandatory collection and FNS uses the information for program monitoring, evaluation, corrective action, and characteristics.

09/27/2023
Resource | Forms FNS-245: SNAP Negative Case Action Review Schedule

This report is required under provisions of 7 CFR 275.14 (SNAP). This information is needed for the review of state performance in determining the eligibility of applicants and recipients. The information is used to determine state compliance, and failure to report may result in a finding of non-compliance.

FNS-245
05/24/2023
Resource | Forms FNS-380-1: Quality Control Review Schedule - FY 2023 Reviews

This report, effective as of FY 2023 case reviews, is required under provisions of 7 CFR 275.24 (SNAP). This information is needed for the review of state performance in determining recipient eligibility.

FNS-380-1
05/24/2023
Resource | Forms FNS-380: Worksheet for Quality Control Reviews

This report is required under provisions of 7 CFR 275.14 (SNAP). This information is needed for the review of state performance in determining recipient eligibility. The information is used

to determine state compliance and failure to report may result in a finding of non-compliance.

FNS-380
05/24/2023
Resource | Notices Comment Request - Quality Control Review Schedule - FNS 380

Form FNS-380, is a SNAP worksheet used to determine eligibility and benefits for households selected for review in the quality control sample of active cases and to ensure program integrity.

06/06/2022
Resource | Instructions Refresher on FNS Instruction 709-5: Shipment and Receipt of USDA Foods

This webinar provides USDA Foods recipients, USDA FNS regional offices, and state agencies a refresher on the FNS Instruction 709-5: Shipment and Receipt of USDA Foods. The webinar highlights the five key areas involved with the shipment and receipt of USDA Foods: arranging shipment and delivery, guidance on inspecting the shipment, accepting and receipting the shipment, unloading the shipment, and disposition and replacement of USDA Foods. In addition, E-invoicing in WBSCM and filing complaints is covered.

09/06/2019
Resource | Webinars/Videos New Horizons in Reporting and Resolving USDA Food Issues in FDPIR

In this webinar focused on the Food Distribution Program on Indian Reservations (FDPIR), Tony Wilkins and Matthew Martin from the USDA Food and Nutrition Service, Food Distribution Division, discuss warehousing, explain the USDA Foods feedback process, and provide instructions on how to formally enter a complaint into the Web-Based Supply Chain Management System (WBSCM).

04/06/2017
Resource | Webinars/Videos Demystifying USDA Foods Complaints Part 2: The Saga Continues

In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.

01/26/2017
Page updated: October 14, 2021