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Resource | Webinars/Videos Webinar for State Agencies: IFR for Non-Congregate Summer Meal Service

This webinar is geared towards state agencies and will address key provisions in the Interim Final Rule as related to providing non-congregate summer meals in rural areas.

01/31/2024
Resource | Webinars/Videos Webinar for Sponsors and Program Operators: IFR for Non-Congregate Summer Meal Service

This webinar is geared towards sponsors organizations and program operators and will address key provisions in the Interim Final Rule as related to providing non-congregate summer meals in rural areas.

01/31/2024
Resource | Technical Assistance & Guidance Training and Presentations

The FNS State Systems team has produced a series of training presentations designed to help state agencies understand and comply with the FNS approval process. These eight on-line presentations correspond to FNS Handbook 901, with information on the key documents or phases in the process.

01/26/2023
Resource | Instructions Refresher on FNS Instruction 709-5: Shipment and Receipt of USDA Foods

This webinar provides USDA Foods recipients, USDA FNS regional offices, and state agencies a refresher on the FNS Instruction 709-5: Shipment and Receipt of USDA Foods. The webinar highlights the five key areas involved with the shipment and receipt of USDA Foods: arranging shipment and delivery, guidance on inspecting the shipment, accepting and receipting the shipment, unloading the shipment, and disposition and replacement of USDA Foods. In addition, E-invoicing in WBSCM and filing complaints is covered.

09/06/2019
Resource | Webinars/Videos New Horizons in Reporting and Resolving USDA Food Issues in FDPIR

In this webinar focused on the Food Distribution Program on Indian Reservations (FDPIR), Tony Wilkins and Matthew Martin from the USDA Food and Nutrition Service, Food Distribution Division, discuss warehousing, explain the USDA Foods feedback process, and provide instructions on how to formally enter a complaint into the Web-Based Supply Chain Management System (WBSCM).

04/06/2017
Resource | Webinars/Videos Demystifying USDA Foods Complaints Part 2: The Saga Continues

In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.

01/26/2017
Page updated: October 14, 2021