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Resource | Info Sheets Maintaining Integrity in School Meals Served Outside the Cafeteria

The tip sheet provides a list of suggested practices that program operators may adopt to assist with proper meal counting and claiming when meals are served in alternative locations.

02/04/2022
Resource | Fact Sheets FNS-101: Program Integrity

Stewardship of federal funds is a basic expectation of American taxpayers and is critical to the ongoing success of nutrition assistance programs. FNS continuously works to detect, prevent, and minimize errors and improper payments, as well as fraud, waste, or abuse. In this way, FNS preserves public trust, enhances partner relationships, and provides excellent customer service to program participants.

03/04/2021
Resource | Fact Sheets Summer Meals Program Streamlining & Integrity

In January 2020, the USDA FNS will publish in the Federal Register a proposed rule entitled “Streamlining Program Requirements and Improving Integrity in the Summer Food Service Program” to improve program efficiency while allowing local operators to spend more time focused on serving children.

01/15/2020
Resource | Instructions Refresher on FNS Instruction 709-5: Shipment and Receipt of USDA Foods

This webinar provides USDA Foods recipients, USDA FNS regional offices, and state agencies a refresher on the FNS Instruction 709-5: Shipment and Receipt of USDA Foods. The webinar highlights the five key areas involved with the shipment and receipt of USDA Foods: arranging shipment and delivery, guidance on inspecting the shipment, accepting and receipting the shipment, unloading the shipment, and disposition and replacement of USDA Foods. In addition, E-invoicing in WBSCM and filing complaints is covered.

09/06/2019
Resource | Webinars/Videos New Horizons in Reporting and Resolving USDA Food Issues in FDPIR

In this webinar focused on the Food Distribution Program on Indian Reservations (FDPIR), Tony Wilkins and Matthew Martin from the USDA Food and Nutrition Service, Food Distribution Division, discuss warehousing, explain the USDA Foods feedback process, and provide instructions on how to formally enter a complaint into the Web-Based Supply Chain Management System (WBSCM).

04/06/2017
Resource | Webinars/Videos Demystifying USDA Foods Complaints Part 2: The Saga Continues

In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.

01/26/2017
Page updated: October 14, 2021