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Resource | Technical Assistance WBSCM General Information

General information and helpful tips are provided on utilizing the web based supply chain management system for FNS food assistance program operators.  

02/24/2022
Resource | Technical Assistance & Guidance Receipting TEFAP Fresh Produce

General guidance and instructions for receipting TEFAP Fresh Produce catalog item in Web Based Supply Chain Management. 

05/28/2021
Resource | Instructions Refresher on FNS Instruction 709-5: Shipment and Receipt of USDA Foods

This webinar provides USDA Foods recipients, USDA FNS regional offices, and state agencies a refresher on the FNS Instruction 709-5: Shipment and Receipt of USDA Foods. The webinar highlights the five key areas involved with the shipment and receipt of USDA Foods: arranging shipment and delivery, guidance on inspecting the shipment, accepting and receipting the shipment, unloading the shipment, and disposition and replacement of USDA Foods. In addition, E-invoicing in WBSCM and filing complaints is covered.

09/06/2019
Resource | Webinars/Videos New Horizons in Reporting and Resolving USDA Food Issues in FDPIR

In this webinar focused on the Food Distribution Program on Indian Reservations (FDPIR), Tony Wilkins and Matthew Martin from the USDA Food and Nutrition Service, Food Distribution Division, discuss warehousing, explain the USDA Foods feedback process, and provide instructions on how to formally enter a complaint into the Web-Based Supply Chain Management System (WBSCM).

04/06/2017
Resource | Webinars/Videos Demystifying USDA Foods Complaints Part 2: The Saga Continues

In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.

01/26/2017
Resource | Technical Assistance Software Approval Material for Alternates to USDA Certification Worksheets

These materials were compiled to assist companies who are developing or revising certification of compliance/menu planning software for USDA to approve for use in certification of compliance with the National School Lunch Program meal pattern requirements.

07/01/2013
Resource | Technical Assistance Performance Based Certification: Prototype Performance Work Statement, Performance Metrics, Evaluation Factors and Market Research Questionnaire Response

Attached for your use is a prototype Performance Work Statement, Evaluation Criteria and Performance Metrics document to assist state agencies that wish to procure a contract(s) to perform the performance-based reimbursement certification and other training activities to support the Certification of Compliance With Meal Requirements for the National School Lunch Program Under the Healthy, Hunger-Free Kids Act of 2010 Interim Rule and the new meal pattern final rule.

05/16/2012
Page updated: October 14, 2021