States are responsible for meeting federal SNAP requirements for timely processing of applications. This resource summarizes the valuable information contributed by participating states.
States are responsible for maintaining the integrity of SNAP by issuing accurate benefits to eligible households. This resource summarizes the valuable information contributed by participating states.
Case and procedural error rates assesses the accuracy of state agency actions in cases in which applicants were denied, terminated, or suspended and did not receive benefits.
General information and helpful tips are provided on utilizing the web based supply chain management system for FNS food assistance program operators.
General guidance and instructions for receipting TEFAP Fresh Produce catalog item in Web Based Supply Chain Management.
On Dec. 27, 2020, the President signed into law the Consolidated Appropriations Act 2021. Attached is an information memorandum describing the SNAP provisions of that Act.
This webinar provides USDA Foods recipients, USDA FNS regional offices, and state agencies a refresher on the FNS Instruction 709-5: Shipment and Receipt of USDA Foods. The webinar highlights the five key areas involved with the shipment and receipt of USDA Foods: arranging shipment and delivery, guidance on inspecting the shipment, accepting and receipting the shipment, unloading the shipment, and disposition and replacement of USDA Foods. In addition, E-invoicing in WBSCM and filing complaints is covered.
SNAP Payment Error Rates - Fiscal Year 2018
In this webinar focused on the Food Distribution Program on Indian Reservations (FDPIR), Tony Wilkins and Matthew Martin from the USDA Food and Nutrition Service, Food Distribution Division, discuss warehousing, explain the USDA Foods feedback process, and provide instructions on how to formally enter a complaint into the Web-Based Supply Chain Management System (WBSCM).
In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.