Resource | Policy Memos | FNS-GD-2020-0007
Revised Guidance for Use of Vendor/Private Staff in Call Centers: 2020 Update
Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers
02/06/2020
Resource | Policy
Transitioning to Whole Grain-rich Foods and Including Standardized Claims for Vegetable Subgroups
The USDA Agricultural Marketing Service and the USDC National Marine Fisheries Service will issue temporary approvals set to expire on June 30, 2014, for all CN label applications that contain grains/breads crediting information which do not meet the attached whole grain-rich criteria.
10/13/2011