This memo seeks to clarify existing policy and flexibilities regarding the use of nonmerit personnel in the administration of the Supplemental Nutrition Assistance Program (SNAP).
This memo reiterates and clarifies existing online application policy for state agencies.
This memo provides State agencies with guidance on allowable use of advanced automation technologies.
This memorandum provides information to assist state agencies in preventing approval of multiple sites offering meal services at the same time to the same population of children in the Summer Food Service Program.
This memorandum provides a reminder to state agencies that under the Food and Nutrition Act of 2008, all eligible households must have the opportunity to participate in SNAP within 30 days of application or seven days if they are entitled to expedited service.
USDA FNS, Tribes, and SNAP state agencies share goals to improve nutrition and health for American Indians/Alaskan Natives (AI/AN) through nutrition assistance and nutrition education.
On Oct. 6, 2017, we issued a memo regarding SNAP applicants and households who are sending certification materials to the USDA instead of the appropriate SNAP state agency for processing.
In school year 2013-14, FNS introduced the unified administrative review and a 3-year review cycle. Since then, FNS has received feedback about the difficulties of the shorter review cycle, both for the state agencies conducting the reviews, and for school food authorities preparing for and responding to reviews.
Consistent with USDA's efforts to increase state flexibility within the bounds of the law, FNS is expanding allowable activities for states seeking to use non-merit system personnel in call centers. With FNS approval, states may now use non-merit personnel to provide basic case-specific information that is readily available in the system to a SNAP applicant or participant, such as application or case status, benefit issuance date, and status of submitted verifications.
This memo discusses SNAP applications and other documents being sent by clients to the USDA Office of Civil Rights instead of the appropriate state SNAP office. The memo outlines best practices states can use to make submission instructions clearer for clients.