USDA FNS is proposing to add a new system of records, entitled USDA/FNS–13, Mercury, which is a Consumer Off the Shelf workflow system designed to automate the correspondence tracking and management process within FNS.
This study informs USDA FNS about the reasons behind under-redemption of the cash-value benefit (CVB) issued to participants in WIC.
The purpose of this new collection is to collect qualitative and quantitative stakeholder feedback through meetings, focus groups, interviews, other stakeholder interactions and surveys, as well as requests for administrative data, as part of the planning process for FNS regulatory actions, the semi-annual regulatory agenda, research studies, outreach, training and the development of guidance.
USDA proposes to remove barriers to online ordering and internet-based transactions in WIC through this rulemaking.