Presentation slides (2.15 MB)
In this hands-on, interactive session, participants learned a case management strategy for helping clients feel more engaged and empowered to ask questions and participate in decisions that affect them. Participants in this session learned the strategy, examined applications in the field, learned facilitation techniques and guidelines and discussed how to apply client empowerment principles in their work.
The Right Question Institute is a nonprofit organization that specializes in designing simple, educational methods and tools to teach skills essential for self-advocacy, participation and agency. When direct service providers use RQI’s methods, the people they serve feel new agency and confidence as they navigate systems and advocate for themselves in a range of institutions. Providers, in turn, strengthen their ability to provide client-centered services and partner with SNAP E&T recipients to achieve recipients’ goals.
Presenters:
- Naomi Campbell, Legal Empowerment Program Director, The Right Question Institute