FNS Contacts
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.
Call a WIC clinic near you to request an appointment.
Replacement of Stolen Benefits
Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.
Contact your state agency to report stolen SNAP benefits.
Households have 60 calendar days after the state has started their plan (Sept. 25, 2023) to submit a retroactive claim. Submit regular claims within 30 days of discovering theft. Submit claims by phone, email, online, or in-person at local offices. The state has 10 business days to validate retroactive claims, and 45 business days for regular claims.
Benefit Availability: Benefits for approved claims are issued within 45 business days after you submit your claim. You must replace your card.
Replacement of Stolen Benefits
Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.
Contact your state agency to report stolen SNAP benefits.
Households that previously notified the state will receive a letter, and have 30 days to file a retroactive claim. Other households will have 30 days after the state publishes information about the replacement of stolen benefits process to file a retroactive claim. Report theft within 10 calendar days of discovering and submit a claim form within 10 more calendar days. Report theft by phone, email, mail, fax, or in-person at local offices. Submit claims by mail, fax, email, or in-person at local offices. The state has 10 calendar days after date of theft report, or date of claim submission (whichever is later) to validate the claim.
Benefit Availability: Benefits for approved claims are issued within 10 calendar days after date of report of loss or date of claim submission (whichever is later). You must replace your card.
Wallace State Office Building
502 E. Ninth St.
Des Moines, IA 50319
United States
Call a WIC clinic near you to request an appointment.
Replacement of Stolen Benefits
Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.
Contact your state agency to report stolen SNAP benefits.
Households have 30 business days after the state has started their plan (Sept. 1, 2023) to submit a retroactive claim. Report theft within 30 business days of discovering and submit claim form within 10 more business days. Report theft by phone, mail, or in-person at local offices. Submit claims by mail or in-person at local offices. The state has 10 business days, and 10 additional days if more information is needed, to validate the claim.
Benefit Availability: Benefits for approved claims are issued within 10 business days after date of claim submission (and an additional 10 business days if more information is needed). You must replace your card.
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.
Apply online or call a WIC clinic near you to request an appointment.
Replacement of Stolen Benefits
Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.
Contact your state agency to report stolen SNAP benefits.
For retroactive claims, you have 90 calendar days after the state has started their plan (Sept. 5, 2023) to submit an initial report, and then 10 more calendar days to submit a retroactive claim form. Submit regular claims within 30 calendar days of discovering theft. Submit reports and claims by mail, fax, online, or in-person at local offices. The state has 10 calendar days to validate the claim.
Benefit Availability: Benefits for approved claims are issued within 10 calendar days after claim approval. You must replace your card.
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.