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FNS Contacts

FNS Contacts

Use the search filters at the left to find specific program, tribal, state/territory or regional contacts.

Program Name
Supplemental Nutrition Assistance Program (SNAP)
Illinois Link Card
State SNAP Information
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 12 months after the state has started their plan (July 3, 2023) to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, online, phone, or in-person at local offices. The state has 10 calendar days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 calendar days after the claim approval date. You must replace your card.

FNS Programs Supplemental Nutrition Assistance Program (SNAP)
Online Retailers
FNS Regional Office Contact Information
Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
Map Google Maps
Phone 312-353-6664
Agency staff should use this form to request changes to the information displayed.
Department Bureau of Family Nutrition
Address

815-823 E. Monroe
Springfield, IL 62701
United States

Map Google Maps
General Contact Information
Phone 217-782-2166 (phone)
Phone 217-524-3354 (phone)
Phone 217-782-2166 (voc)
fax 217-785-5247 (fax)
Phone 1-800-323-4769 (toll-free)
Website
http://www.dhs.state.il.us/page.aspx?item=30513
Program Contacts
Stephanie Bess
Director
Check Icon Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
Email Icon Stephanie.Bess@Illinois.gov
Melanie Kluzek
Program Administrator
Check Icon Commodity Supplemental Food Program
Check Icon Farmers Market Nutrition Program
Check Icon Seniors Farmers Market Nutrition Program
Phone Icon 217-720-9111
Email Icon Melanie.M.Kluzek@illinois.gov
FNS Programs Commodity Supplemental Food ProgramFarmers Market Nutrition ProgramSeniors Farmers Market Nutrition ProgramSpecial Supplemental Nutrition Program for Women, Infants, and Children (WIC)
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
Map Google Maps
Phone 312-353-6664
Agency staff should use this form to request changes to the information displayed.
Page updated: June 14, 2023