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FNS Contacts

FNS Contacts

Use the search filters at the left to find specific program, tribal, state/territory or regional contacts.

Department Wellness & Nutrition Services Department
Address

1050 First St. NE
Sixth Floor
Washington, DC 20002
United States

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General Contact Information
Phone 202-727-1839 (phone)
Phone 202-724-7893 (phone)
fax 202-724-7656 (fax)
Program Contacts
Alex Dobbs
School Programs Manager
Suzanne Henley
State Agency Director
Check Icon USDA Foods in Schools
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Regional Office Contact Information Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
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Agency staff should use this form to request changes to the information displayed.
Address

1200 First St. NE
Washington, DC 20002
United States

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General Contact Information
Phone 202-442-5885 (phone)
fax 202-442-5026 (fax)
711 (tty)
FNS Regional Office Contact Information Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
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Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
District of Columbia EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 60 calendar days after the state has started their plan (Sept. 25, 2023) to submit a retroactive claim. Submit regular claims within 30 days of discovering theft. Submit claims by phone, email, online, or in-person at local offices. The state has 10 business days to validate retroactive claims, and 45 business days for regular claims.

Benefit Availability: Benefits for approved claims are issued within 45 business days after you submit your claim. You must replace your card.

FNS Regional Office Contact Information
Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
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Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Montana Access Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 30 calendar days after the state has started their plan (Sept. 1, 2023) to submit a retroactive claim. Report theft within 30 calendar days of discovering and submit regular claim form within 10 more calendar days. Report theft or submit claims by phone, online, email, mail, or in-person at local offices. The state has 10 calendar days after reported loss, or two business days after claim submission (whichever is later) to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 2 business days after claim approval. You must replace your card.

FNS Regional Office Contact Information
Mountain Plains Regional Office (MPRO)
1244 Speer Blvd
Suite 903
Denver, CO 80204-3581
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Agency staff should use this form to request changes to the information displayed.
Department Division of Health Enhancement & Safety
Address

PO Box 202501
1227 11th Ave.
Helena, MT 59620-2501
United States

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General Contact Information
Phone 406-444-2501 (phone)
Program Contacts
Christine Emerson
Director
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Regional Office Contact Information Mountain Plains Regional Office (MPRO)
1244 Speer Blvd
Suite 903
Denver, CO 80204-3581
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Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Common Benefit Identification Card (CBIC)
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 60 calendar days after the state releases a memo (Aug. 21, 2023) to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, online (in certain districts), or in-person at local offices. The state has 30 calendar days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 30 calendar days after claim submission. You must replace your card.

FNS Regional Office Contact Information
Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
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Agency staff should use this form to request changes to the information displayed.
Department Child Nutrition Program Administration
Address

89 Washington Ave.
Room 375-EBA
Albany, NY 12234-0055
United States

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Program Contacts
Kimberly Vumbaco
Director
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
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Agency staff should use this form to request changes to the information displayed.
Program Name
Food and Nutrition Services
North Carolina EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households who previously reported theft are contacted by the state and have 30 calendar days after contact to submit a retroactive claim. The state posts a public notice and households will have 30 calendar days after the public notice to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, fax, phone, or in-person at local offices. Certain counties will accept claims by email or online. The state has 30 business days to validate the claim.

Benefit Availability: Benefits for approved claims are issued 30 business days after submission. You must replace your card.

FNS Regional Office Contact Information
Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Agency staff should use this form to request changes to the information displayed.
Department Division of School Nutrition and District Operations
Address

6324 Mail Service Center
301 N. Wilmington St.
Raleigh, NC 27699-6324
United States

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General Contact Information
Phone 984-236-2910 (phone)
Program Contacts
Lynn Harvey
Director
Janet Johnson
Assistant Director
Zoe McKay-Tucker
Consultant for Special Programs
Check Icon Fresh Fruit and Vegetable Program
Jennifer Bailey
Section Chief
Check Icon SUN Meals (Summer Food Service Program)
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Agency staff should use this form to request changes to the information displayed.
Page updated: June 14, 2023