The WIC Vendor Management Study: 2015 Electronic Benefits Transfer (EBT) Pilot examined compliance with program requirements and rates of violations among WIC EBT vendors in 2015 and tested a method to identify and measure errors that contribute to improper payments in an EBT environment.

This report assesses that pilot and includes a qualitative evaluation of the vendor and ITO experiences and an assessment of pilot costs.

This analysis explores patterns of permanent benefit removal in Texas, Arizona, and Wisconsin, three states where EBT is the primary method of benefit distribution, but where there are low percentages of elderly. The findings suggest that a relatively small number of food stamp participants do not access their benefits for extended periods.