Timing and Context for Interviews

States must interview a member of the household or its authorized representative before certifying an applicant household, including a household entitled to expedited service. In addition, states must conduct an interview at least once every 12 months for recertification.

For the household to receive SNAP, the eligibility worker conducting the interview must only consider factors affecting SNAP eligibility and benefits. If the household is simultaneously applying for other programs such as Medicaid, Temporary Assistance for Needy Families, or another program and fails to answer questions or provide information specific to that program, these actions cannot negatively impact SNAP eligibility.