West Virginia

Replacement of Stolen Benefits

Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.

Contact your state agency to report stolen SNAP benefits.

Households have 90 calendar days after the state has started their plan (July 1, 2023) to submit a retroactive claim. Report theft within 30 calendar days of discovering and submit a claim form within 10 business days after the report. Report theft by mail, email, phone, or in-person at local offices. Submit claims in-person at local offices (reasonable accommodations made to capture a valid signature). The state has 10 business days after submission to validate the claim. 10 more business days will be given for exception. Extensions will not exceed 30 calendar days after claim submission.

Benefit Availability: Benefits for approved claims are issued within 2 days after claim approval. You must replace your card.