District of Columbia

Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 60 calendar days after the state has started their plan (Sept. 25, 2023) to submit a retroactive claim. Submit regular claims within 30 days of discovering theft. Submit claims by phone, email, online, or in-person at local offices. The state has 10 business days to validate retroactive claims, and 45 business days for regular claims.

Benefit Availability: Benefits for approved claims are issued within 45 business days after you submit your claim. You must replace your card.