This memo transmits technical updates to the FNS Handbook 310 issued through QC Policy Memo 24-03.
To address deficiencies in Supplemental Nutrition Assistance Program administration, FNS regulations require state agencies to implement corrective action plans. This document covers corrective action planning procedures, requirements, and deadlines for state agency performance as indicated by quality control data.
The Food and Nutrition Act of 2008 set a tolerance level, or threshold, for excluding small errors from calculation of the SNAP payment error rate. Beginning with fiscal year 2015, the threshold has been adjusted annually to correspond with changes in the Thrifty Food Plan for the 48 contiguous states and the District of Columbia.
States are responsible for meeting federal SNAP requirements for timely processing of applications. This resource summarizes the valuable information contributed by participating states.
States are responsible for maintaining the integrity of SNAP by issuing accurate benefits to eligible households. This resource summarizes the valuable information contributed by participating states.
References for user roles, status codes, material codes and reports, and business partners and relationships are provided to understand how WBSCM data connects with business operations.
The average material prices are listed by school year and used by processors participating in the USDA Foods processing program.
Case and procedural error rates assesses the accuracy of state agency actions in cases in which applicants were denied, terminated, or suspended and did not receive benefits.
FNS regulations require state agencies to implement CAPs when a payment error rate is six percent or greater, a case and procedural error rate is above the national average, and five percent or more of the state’s QC caseload is coded as incomplete. This document outlines regulatory procedures for these CAPs to ensure consistency and emphasis on improving state payment accuracy.
Data structures and elements, definitions, and examples of upload and download files are provided for the fulfillment functions within Web Based Supply Chain Management (WBSCM).