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Resource | Training and Outreach Guide to Improving Notices of Adverse Action

The guide allows you to evaluate NOAAs to see how well they work for clients; and improve them using proven plain language and information design techniques. In addition, the guide contains models for general notices—providing you with some basic language and formatting examples that can be adapted to notices.

09/18/2014
Resource | Policy Memos Best Practices in Developing Effective SNAP Client Notices

The purpose of this memorandum is to provide regional offices and state agencies with information that can help them examine and revise client notices of denial and termination to improve SNAP customer service and program access.

06/02/2014
Resource | Research and Data Farmers Market Incentive Provider Study

This report is meant to be the first systematic study of the roles different organizations play in designing and implementing SNAP based incentive programs, how they choose markets for their programs, and how they evaluate success of their programs.

03/18/2014
Resource | Policy Final Rule: Automated Data Processing and Information Retrieval System Requirements: System Testing

The primary purpose of the rule was to strengthen the requirements for adequate testing and pilot before rolling out a new management information system or major system changes. The rule also made changes to the SNAP regulations to provide clarifications and revisions since the last update which occurred in 1996.

01/02/2014
Page updated: October 14, 2021