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Resource | Training and Outreach Guide to Improving Notices of Adverse Action

The guide allows you to evaluate NOAAs to see how well they work for clients; and improve them using proven plain language and information design techniques. In addition, the guide contains models for general notices—providing you with some basic language and formatting examples that can be adapted to notices.

09/18/2014
Resource | FAQs/Q&As Questions and Answers Concerning Section 4013 of the Agricultural Act of 2014 - National Directory of New Hires

Questions and Answers Concerning Section 4013 of the Agricultural Act of 2014 - National Directory of New Hires

06/06/2014
Resource | Policy Memos Best Practices in Developing Effective SNAP Client Notices

The purpose of this memorandum is to provide regional offices and state agencies with information that can help them examine and revise client notices of denial and termination to improve SNAP customer service and program access.

06/02/2014
Resource | Policy Memos SNAP and ACA Q&A Parts I & II Memo

The attached questions and answers are intended to address state agency concerns about the effects of the Patient Protection and Affordable Care Act on SNAP. 

03/18/2014
Page updated: October 14, 2021