This memorandum clarifies that telephonic and virtual fair hearings and administrative disqualification hearings are allowed, reminds state agencies of related requirements, and recommends various best practices when conducting telephonic or virtual hearings. This memo rescinds and supersedes previous telephonic hearing guidance provided in FNS policy memos 82-14 and 83-05.
Fiscal year 2023 SNAP reported application processing timeliness rates.
Fiscal year 2022 SNAP reported application processing timeliness rates.
FY19 Reported APT Rates
FY2018 APT Rates
The purpose of this memorandum is to ensure that all stakeholders are aware of the federal regulatory requirements related to the disclosure of confidential WIC vendor and participant information.
This document provides authorized state agencies with a basic checklist for conducting investigations into complaints of prohibited discrimination involving the Supplemental Nutrition Assistance Program (SNAP). It is intended only to provide a working tool for state agencies participating in SNAP and authorized by FNCS to conduct first-line complaint processing.