Resource | Policy Memos | FNS-GD-2020-0007
Revised Guidance for Use of Vendor/Private Staff in Call Centers: 2020 Update
Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers
02/06/2020
Resource | Policy Memos | FNS-GD-2006-0003
WPM #2006-4: Vendor Cost Containment Interim Rule
This policy memorandum supplements the guidance provided to state agencies on Jan. 4, 2006, regarding the significance of the Temporary Restraining Order issued on Dec. 29, 2005, by the U.S. District Court for the District of Columbia, for the implementation of the WIC Vendor Cost Containment Interim Rule, published in the Federal Register on Nov. 29, 2005.
WIC 2006-4
01/11/2006