In order to ensure efficient and effective program delivery, this memorandum clarifies existing statutory, regulatory and policy guidance regarding the documentation required for a QC case file, second party reviews, state quality control requests for policy interpretations, and requirements for federal access to state systems.
SNAP’s QC system uses a tolerance level to set the threshold for determining which errors are included in the national payment error rate calculation. For FY 2017, the tolerance threshold will remain at $38.
This memorandum provides additional implementation guidance regarding the final rule titled the Supplemental Nutrition Assistance Program (SNAP) Review of Major Changes in Program Design and Management Evaluations (“Major Changes Rule”) published in the Federal Register on Jan. 19, 2016.
The SNAP quality control system measures the accuracy of State eligibility and benefit determinations. In fiscal year (FY) 2012, QC's measurement of errors in cases that were denied, terminated and suspended was renamed from the negative error rate to the case and procedural error rate. The name change was accompanied by a new review process that takes into account customer service aspects of negative actions, such as timeliness and correctness of the notice, in addition to the accuracy of the determination.
The final rule entitled SNAP: Review of Major Changes in Program Design and Management Evaluation Systems was published on Jan. 19, 2016. The Office of Management and Budget cleared the associated information collection requirements on March 10, 2016. This document announces approval of the ICR.
This memorandum provides additional guidance and questions and answers for state agencies to implement the Review of Major Changes in Program Design and Management Evaluation Systems final rule.
This memorandum is intended to clarify existing regulatory and policy guidance to ensure awareness of our shared responsibility to preserve the integrity of SNAP's quality control system, based on findings from recent FNS reviews of state quality control operations.
This memorandum is intended to clarify existing regulatory and policy guidance to ensure awareness of our shared responsibility to preserve the integrity of SNAP's quality control system, based on findings from recent FNS reviews of state quality control operations.
This memorandum provides a brief summary describing the Review of Major Changes in Program Design and Management Systems final rule's provisions and outlines the next steps in its implementation.
This rule finalizes provisions of the proposed rule entitled Review of Major Changes in Program Design and Management Evaluation Systems, which was published May 3, 2011.