Consistent with USDA's efforts to increase state flexibility within the bounds of the law, FNS is expanding allowable activities for states seeking to use non-merit system personnel in call centers. With FNS approval, states may now use non-merit personnel to provide basic case-specific information that is readily available in the system to a SNAP applicant or participant, such as application or case status, benefit issuance date, and status of submitted verifications.
This memo discusses SNAP applications and other documents being sent by clients to the USDA Office of Civil Rights instead of the appropriate state SNAP office. The memo outlines best practices states can use to make submission instructions clearer for clients.
SNAP’s QC system uses a tolerance level to set the threshold for determining which errors are included in the national payment error rate calculation. For FY 2018, the tolerance threshold will be $37.
The purpose of this memo is to inform you that USDA will not release a SNAP national payment error rate for FY 2016.
The memorandum that follows is intended to clarify the three ways in which FNS measures timeliness of initial SNAP application processing. This memorandum does not represent new policy, but seeks to clarify the three existing data collection and monitoring procedures.
On Nov. 19, 2009, the Program Development Division issued guidance on how to implement Section 8 of that act requiring state agencies to exclude the $25 a week increased unemployment compensation payments from all calculation of resources and income.
This is an affirmation by the Department of a final rule, without change, of an interim rule that amended the regulations for the Special Supplemental Nutrition Program for Women, Infants and Children by implementing most of the nondiscretionary provisions of the Child Nutrition and WIC Reauthorization Act of 2004 that address participant certification and general program administration in the WIC program.
Attached are questions and answers in response to issues raised by the states, through various discussions, concerning SNAP provisions of the American Recovery and Reinvestment Act of 2009.