Massachusetts
Supplemental Nutrition Assistance Program (SNAP)
Program Name
State SNAP Information
State Applications
State EBT Information
Supplemental Nutrition Assistance Program (SNAP)
Massachusetts EBT Card
Additional Information
Replacement of Stolen Benefits
Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.
Contact your state agency to report stolen SNAP benefits.
Households have 45 calendar days after a notice is mailed to you by the state to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, fax, voice mailbox, online, or at the local office. The state has 30 calendar days to validate the claim.
Benefit Availability: Benefits are issued within 5 business days after receipt of signed claim and within 1 business day after approval date. You must re-PIN your card.
FNS Programs
Supplemental Nutrition Assistance Program (SNAP)
Online Retailers
FNS Regional Office Contact Information
Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston,
MA
02222-1069
Google Maps
Google Maps
Agency staff should use this form to request changes to the information displayed.
Page updated: February 04, 2025